That may be caused through misunderstanding or ignorance

What does the underlined word mean?

Lack of information
Discussion:
It also involves the local community in aspects of rencana, decision-making and management of ecotourism. This encourages the empowerment of individuals.
Finally, it educates travellers through leaflets, interpretation and advice from tour operator or guides about the culture, customs and etiquette of locals. This prevents conflict or effence between local and traveller interactions that may be caused through misunderstanding or ignorance.
  Mengapa Interaksi Antara Ruang Dot Mempengaruhi Kehidupan Sosial